Awards and Recognitions

OUTSTANDING VALUE

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Consumers Digest rated the Brink's standard home security system as a Best Buy. No other home security company can claim such prestigious home security reviews and ratings! For over 45 years, people have trusted Consumers Digest magazine to identify outstanding values in a complex and often confusing marketplace. Consumers Digest defines a Best Buy as a product that offers outstanding value for its price and that merits special attention from consumers. It is awarded to nationally available products that Consumers Digest considers to have a great value in the marketplace.

MONITORING & CUSTOMER CARE

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It's important for a home security company to not only provide quality security systems, but also quality service to all its customers. Brink's Home Security is certified by J.D. Power and Associates as delivering "An Outstanding Customer Service Experience," for call center operation customer satisfaction excellence. This means Brink's customers have voiced their positive opinions to one of the world's leading independent marketing information firms. They say Brink's is of a select group of call centers in the nation that can successfully and consistently provide a satisfying customer service experience.

INSTALLATION

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Brink's Home Security is the only national home security company with Installation Quality (I.Q.) Certification, granted by the National Burglar & Fire Alarm Association-endorsed Installation Quality Certification Board. The I.Q. Certification Board awards the Installation Quality Certification to companies that provide electronic security and life safety systems. The board is composed of police and fire officials, experts from the insurance industry and state regulatory agencies, and professionals from the alarm industry appointed by the National Burglar & Fire Alarm Association (NBFAA). The I.Q. Certification is granted based on stringent technical and customer service standards of quality and false alarm reduction. To receive I.Q. Certification, Brink's must adhere to strict installation and false alarm prevention guidelines, including: • A rigorous code of ethics • Installation and equipment standards • Completion of NBFAA training programs • Licensing requirements • Insurance coverage • Annual re-certification • Monitoring requirements How does this separate Brink's? Not all security companies operate by these standards, ethics and guidelines. You can be confident Brink's is a home security company working to have a truly positive partnership with the public safety community.

EQUIPMENT AND CALL CENTER

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One of the most trusted symbols in the world, Underwriters Laboratories (U.L.), tested and listed the Brink's Home Security monitoring centers and security equipment as meeting their high standards. Underwriters Laboratories is an independent testing organization that sets quality and use standards for electronic and consumer products. U.L.-listed monitoring centers must comply with strict operating guidelines and rigorous annual inspections.

False Alarm Reduction

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Brink's Home Security has been awarded the 2nd Annual Police Dispatch Quality Award (PDQ) for excellence in minimizing false police dispatches in Montgomery County (Md.). The Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA) and Security Sales & Integration sponsor the award. In winning the 2007 PDQ honor, Brink's demonstrated its commitment to false alarm reduction through its very low police dispatch rates, says FARA President Norma Beaubien. Install Now!